Orders are processed within 3 to 5 business days Monday through Friday, not including weekends, holidays, sale events, and pre-sale items. Please verify all your information before completing your purchase to avoid any setbacks or delays.

To avoid delays please verify all your information before completing your purchase. Contact us immediately at support@irockprestige.com during business hours and we will do our best to help before your order is processed.

We accept all major credit and debit cards at checkout.

Once your order has been processed, fulfilled, and shipped you will receive an email with your tracking number and a link to track your order. Please allow 2 to 5 business days for the tracking number to become active and begin showing updates.

If you have not received a tracking number within 2 to 5 business days after your order was shipped please check your spam folder first. If it is not there email us directly at support@irockprestige.com and we will look into it right away.

Prestige is not responsible for the physical delivery of packages. If your package is lost or mishandled please contact your local delivery carrier such as USPS or UPS to gather more information or file a claim. We are not responsible for packages mishandled by USPS or UPS. However we will do everything we can to help. Contact us at support@irockprestige.com.

We recommend staying up to date with your tracking and delivery status. We also offer signature confirmation upon delivery to help ensure your package is handled properly. Contact us to request this option before your order ships.

At this time we ship within the US. Contact us at support@irockprestige.com for more information on shipping options.

Items must be unworn, unused, with tags in their original placement and in original packaging. Items that appear worn or have a perfume odor will not be accepted. Returns must be arranged within 14 days of receiving your order based on your USPS tracking number. Items can be returned for a refund within 30 days of receiving your order.

Email us at support@irockprestige.com to request a return. Items sent back without first requesting a return will not be accepted. Please include the packing slip or a printed copy of your order confirmation with your return package to help us locate your return quickly.

Return shipping is at the customer's expense. We recommend using a traceable shipping service as we are not responsible for lost or mishandled return packages. Original shipping costs are non-refundable.

Please allow 5 to 7 business days to process your return after it arrives at our facility. Once approved your refund will be issued to your original payment method within 5 to 7 business days. Your bank or credit card company may take additional time to post the refund.

Clearance items are final sale and cannot be returned or exchanged. Due to hygiene reasons bralettes, bodysuits, and intimates are also non-returnable.

Please inspect your order as soon as it arrives and contact us immediately at support@irockprestige.com so we can evaluate the issue and make it right for you.

If more than 15 business days have passed since your return was approved please contact us at support@irockprestige.com and we will follow up right away.

We carry sizes XS to 3XL because every woman deserves to feel beautiful in what she wears. Size guides are available on each product page to help you find your perfect fit.

Each product page has a size guide to help you find your best fit. When in doubt reach out to us on Instagram at @irockprestige and we will help you find the right size.

Yes! Many of our most loved styles do come back. Follow us on Instagram @irockprestige or subscribe to our newsletter to be the first to know when your favorite styles are back in stock. 💕

You can reach us at support@irockprestige.com or on Instagram at @irockprestige. Our customer service hours are Monday through Friday 8am to 5pm PST.

Our team is available Monday through Friday 8am to 5pm PST. We do our best to respond to all inquiries as quickly as possible.